Country Road Group1 follower46 jobs

Mimco - Concession Manager - David Jones Parramatta - NSW

Mid levelFull-timeOfficeNew South Wales, AustraliaRetailCustomer servicePosted 2 months agoVerified 2 months ago
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About the job

As a Concession Manager, you will take charge of delivering financial targets and key performance indicators while focusing on creating a warm and genuine customer service experience. This job is all about building an empowered team that exceeds expectations and fosters a customer-centric culture. The team thrives on collaboration, inspiration, and a commitment to quality, making it a fantastic place to grow and succeed.

You'll be responsible for

❤️

Driving a customer-centric culture

Creating a warm and meaningful in-store experience for customers is a top priority.
📈

Achieving financial targets

Driving sales, profit, and productivity by ensuring the achievement of all key performance indicators set by the business is essential.
🤝

Collaborating with teams

Working collaboratively with other Concession, Floor Managers, and Cluster Managers to achieve common goals is important.

Key criteria

🛍️

Retail management experience

Proven experience managing fast-paced retail or hospitality environments.

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📊

Financial acumen

Ability to manage budgets and interpret financial reports.

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👥

Team leadership skills

Experience in training and developing large teams effectively.

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Meet the team

About the company

View your fit

5 criteria for this job
Retail management experience
Proven experience managing fast-paced retail or hospitality environments.

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Financial acumen
Ability to manage budgets and interpret financial reports.

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Team leadership skills
Experience in training and developing large teams effectively.

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Stakeholder relationship building
Ability to build strong relationships across the business.

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Visual merchandising expertise
Operational excellence in stock control and visual presentation.

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