Mimco - Concession Manager - David Jones The Glen - VIC
About the job
As a Concession Manager for Mimco, you will inspire and lead a high-performing team at a David Jones concession site. This job is all about delivering exceptional customer experiences while optimising profitability and maintaining a safe, high-functioning workplace. The team thrives on collaboration, creativity, and a shared commitment to excellence.
You'll be responsible for
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Coaching team members
Coaching and providing regular feedback to your team on understanding products and being customer led for delivering an exceptional store experience🛡️
Maintaining safety
Actively maintaining a safe place to work for team members and everyone who visits the store with a focus on promoting wellbeing🤝
Building relationships
Building and maintaining effective relationships with key stakeholders and concession partners, floor managersKey criteria
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Strong leadership skills
Experience leading teams to deliver exceptional customer experiences.View
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Budget management experience
Proven ability to manage budgets and interpret financial reports.View
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Customer relationship building
Demonstrated experience delivering exceptional customer service.View
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