GPC Asia Pacific22 jobs

Mini Contact Centre; Customer Service - Full Time - Rowville

JuniorFull-timeOfficeMelbourne VIC, AustraliaAdministrationBusiness operationsCustomer servicePosted 2 weeks ago
Pending fitX of Y criteria met

About the job

This Customer Service Representative job is all about supporting a vibrant internal team with retail-related inquiries. It plays a crucial role in ensuring that both internal and external customers receive the assistance they need, contributing to a positive experience. The team thrives on collaboration and flexibility, making every day an exciting opportunity to learn and grow.

You'll be responsible for

📞

Responding to inbound phone-based enquiries

Handling customer inquiries over the phone, providing information and assistance as needed.
✉️

Managing email-based enquiries

Addressing customer questions and concerns received via email, ensuring timely responses.
🗂️

Providing general administration support

Assisting with various administrative tasks to support the customer service team and operations.

What we're looking for

📞

Inbound phone-based customer service experience

Experience handling customer inquiries via phone is essential.

View fit

💻

Strong computer skills

Proficiency in navigating multiple systems and screens quickly.

View fit

🤝

Exceptional customer focus

Demonstrated ability to prioritize customer needs and satisfaction.

View fit

View more

Meet the team

About the company

Pending fitX of Y criteria met

pending fit

0 of 5 criteria met
Inbound phone-based customer service experience
Experience handling customer inquiries via phone is essential.

View

Strong computer skills
Proficiency in navigating multiple systems and screens quickly.

View

Exceptional customer focus
Demonstrated ability to prioritize customer needs and satisfaction.

View

Problem-solving skills
Experience resolving customer complaints and finding solutions.

View

Availability for full-time hours
Willingness to work Monday to Friday with a 5:30 PM finish.

View

  • Explore
    • Jobs
    • Companies
    • People
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Hatch Placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2025 Hatch
  • Privacy
  • Terms

A meaningful career starts with a match

Similar jobs

View all
Gold Corporation - The Perth Mint
Gold Corporation - The Perth Mint
Officer Customer Service RetailWA · Full-time
Join The Perth Mint's Retail Customer Service Team and embark on a rewarding journey where your passion for helping others shines. In this 12-month contract, you will play a vital role in ensuring customers have a smooth and enjoyable experience with our world-renowned products. Our team thrives on collaboration, support, and a commitment to excellence, making it a fantastic opportunity for those who care about making a difference.
Gold Corporation - The Perth Mint
Gold Corporation - The Perth Mint
Officer Customer Service WholesaleWA · Full-time
This job is about joining The Perth Mint as a customer service professional, where you will play a vital role in supporting wholesale customers with their orders. Your attention to detail and commitment to accuracy will ensure a seamless experience for clients dealing with high-value transactions. The team thrives on collaboration and accountability, creating a supportive environment where everyone can shine.