About the job
The Mortgage Broker Support Specialist plays a vital role in the RAC Finance Mortgage Broking Service team, managing home loan enquiries and ensuring a smooth loan processing journey from start to finish. This position is perfect for someone who thrives in a dynamic environment, balancing lead management, loan administration, and customer communication. The team values collaboration and is dedicated to delivering a seamless and compliant member experience.
You'll be responsible for
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Managing and coordinating home loan leads
Overseeing home loan leads within agreed Service Level Agreements (SLAs) to ensure timely processing.📄
Preparing and reviewing loan documentation
Accurately preparing, reviewing, and lodging loan documentation to facilitate smooth transactions.🤝
Liaising with members and third parties
Communicating effectively with members, lenders, conveyancers, and other stakeholders to ensure seamless operations.Key criteria
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Home lending experience
Experience in home lending or mortgage broking is essential.View
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Lead management skills
Proven ability to manage and coordinate home loan leads effectively.View
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Organisational skills
Experience managing multiple applications and deadlines simultaneously.View
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