Toll Group6 followers84 jobs

National Operations Manager

Mid levelFull-timeOfficeMelbourne Airport (MEL), Melbourne Airport VIC 3045, AustraliaPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

The National Operations Manager job at Toll Group is an exciting opportunity to lead logistics operations for major healthcare customers. This position plays a crucial role in bridging customer expectations with warehouse and transport operations, ensuring safe and compliant logistics solutions. The team thrives on collaboration, innovation, and a commitment to delivering what matters in the healthcare sector.

Meet the team

About the company

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You'll be responsible for

📞

Serving as primary contact

Serve as the primary operational contact for assigned national healthcare customers.
📅

Overseeing operational planning

Oversee operational planning for assigned accounts, including volume forecasting and capacity planning.
📈

Developing performance reporting

Develop, maintain, and present detailed performance reporting (KPIs, SLAs, service levels, cost drivers).

Key criteria

📦

3PL logistics operations experience

Proven experience in third-party logistics operations is essential.

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📊

Performance reporting and data analysis

Strong background in managing KPIs and data analysis is crucial.

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💼

Healthcare sector experience

Experience supporting healthcare or pharmaceutical customers is required.

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5 criteria for this job
3PL logistics operations experience
Proven experience in third-party logistics operations is essential.

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Performance reporting and data analysis
Strong background in managing KPIs and data analysis is crucial.

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Healthcare sector experience
Experience supporting healthcare or pharmaceutical customers is required.

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WMS and TMS familiarity
Experience with Warehouse Management Systems and Transport Management Systems is needed.

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Operational efficiency management
Demonstrated ability in cost control and operational efficiency is vital.

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