Network Support Officer
About the job
This job is all about supporting the Greater Dandenong City Council’s computer network and server infrastructure to ensure its availability, security, reliability, and integrity. By contributing to the cyber security posture and providing guidance on new technologies, you will play a vital role in enhancing the quality and cost-effectiveness of IT services. The team values a dynamic and rewarding work environment, fostering respect, engagement, and creativity.
You'll be responsible for
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Supporting computer network and server infrastructure
Acting as the administrator of Council’s Remote Access systems and providing specialist advice in relation to IT related initiatives.🛡️
Strengthening cyber security posture
Implementing security controls, effective patch management practices, and contributing to the development and review of IT policies, standards and procedures.🤝
Engaging with stakeholders
Liaising with and engaging various stakeholders to resolve specialist IT matters/issues/problems.Key criteria
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IT qualifications and experience
Degree or diploma in Information Technology with relevant work experience.View
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Network support experience
Demonstrated experience supporting complex local and wide area networks.View
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Cybersecurity knowledge
Understanding of security issues in complex network environments.View
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