Night Auditor – Hotel Indigo Melbourne Little Collins and Holiday Inn Melbourne Bourke Street Mall
About the job
As a Night Auditor at Hotel Indigo Melbourne Little Collins and Holiday Inn Melbourne Bourke Street Mall, you will play a vital role in ensuring exceptional guest service and financial accuracy during overnight operations. This job is all about creating a welcoming atmosphere while managing important financial tasks, making a significant impact on the guest experience. The team thrives on collaboration and support, celebrating diversity and encouraging everyone to bring their unique selves to work.
You'll be responsible for
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Running Night Audit process
Executing the Night Audit process on each hotel's property management system to ensure accuracy.👋
Greeting guests warmly
Providing friendly and helpful service at every opportunity during guests' stays.🛠️
Resolving guest issues
Addressing guest concerns and using feedback to improve satisfaction.Key criteria
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Night audit experience
Proven experience with night audit processes in hospitality.View
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Communication skills
Demonstrated ability to build rapport with guests quickly.View
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Attention to detail
Experience ensuring accuracy in financial reconciliations and reports.View
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