IHG Hotels & Resorts4 followers109 jobs

Night Manager (Full Time) - InterContinental Brisbane

Mid levelFull-timeOfficeBrisbane QLD, AustraliaPosted 2 weeks agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

As a Full Time Night Manager at InterContinental Hotel Brisbane, you will play a vital role in creating memorable experiences for guests while leading a dedicated team. Your commitment to high standards and effective management will ensure smooth hotel operations during the night. The team thrives on collaboration, support, and a shared passion for luxury service, making every day an exciting opportunity to shine.

You'll be responsible for

🏨

Leading guest experiences

Managing guest interactions and ensuring a memorable stay through exceptional service.
✅

Prioritising workload

Ensuring the team delivers authentic and memorable experiences while managing tasks efficiently.
💰

Managing financial transactions

Overseeing all credit and financial transactions, ensuring accuracy and compliance during night audits.

Key criteria

🏨

Front office night management experience

2+ years managing night operations in luxury hotels.

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🛎️

Guest complaint resolution skills

Proven experience handling complex service recoveries effectively.

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📊

Financial transaction oversight

Experience managing nightly audits and financial reporting.

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5 criteria for this job
Front office night management experience
2+ years managing night operations in luxury hotels.

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Guest complaint resolution skills
Proven experience handling complex service recoveries effectively.

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Financial transaction oversight
Experience managing nightly audits and financial reporting.

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Excellent communication abilities
Demonstrated interpersonal skills with a guest-first mindset.

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Team leadership experience
Strong background in leading and coaching diverse teams.

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