Marriott
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Night Supervisor

JuniorFull-timeOfficeMelbourne VIC, AustraliaPosted 20 hours agoVerified 11 hours ago
Pending fitX of Y criteria met

About the job

This job is all about creating a welcoming and efficient environment for guests at Westin. By handling end-of-day activities and ensuring smooth check-ins, you play a vital role in enhancing guest experiences. The team thrives on collaboration, positivity, and a shared commitment to well-being, making it a fantastic place to grow and contribute.

You'll be responsible for

🌙

Completing end-of-day activities

Post charges to accounts, run night audit backup, and roll the date to ensure smooth operations.
🏨

Processing guest check-ins

Welcome guests, assign rooms, and activate room keys to provide a seamless experience.
😊

Maintaining guest relations

Anticipate and address guests’ needs while developing positive working relationships with others.

Key criteria

🧾

Payment processing skills

Experience processing various payment types accurately.

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📞

Telephone etiquette

Demonstrated ability to answer calls professionally.

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🤝

Guest service experience

Experience welcoming and assisting guests effectively.

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3 criteria for this job
Payment processing skills
Experience processing various payment types accurately.

View

Telephone etiquette
Demonstrated ability to answer calls professionally.

View

Guest service experience
Experience welcoming and assisting guests effectively.

View

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