Northern Perth Branches – Customer Banking Specialist (FT and PT)
About the job
This job is about creating meaningful connections with customers while delivering outstanding banking experiences. Working collaboratively with your Branch Manager and colleagues, you will help customers navigate their financial needs and ensure they leave satisfied. The team thrives on service excellence and community engagement, making every interaction count.
You'll be responsible for
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Building connections
Build a personal connection with customers through meaningful conversations.💻
Assisting with technology
Work with customers to help them use our in-branch technology and digital banking options.🔍
Conducting financial checks
Complete Financial Health Checks to assess customers’ financial needs and identify any changes.Key criteria
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Customer service experience
Proven experience in delivering exceptional customer service.View
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Financial product knowledge
Understanding of personal loans and credit card products.View
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Relationship building skills
Demonstrated ability to build rapport with customers.View
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