Mid levelFull-timeOfficeGold Coast, QLD, AustraliaPeople and cultureRetail banking operationsCustomer servicePosted 9 hours ago
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About the job
The Assistant Manager, Guest Experience is a vital part of the store leadership team, dedicated to ensuring that every guest enjoys a quality experience. This job focuses on building a strong, inclusive team culture where everyone feels they belong and can grow. Working collaboratively, the team strives to deliver outstanding guest experiences that align with lululemon's values.
You'll be responsible for
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Creating an inclusive team environment
Fostering a respectful and inclusive culture that celebrates differences among team members.🏃♂️
Leading from the floor
Engaging with team members and guests directly to assess and fulfill their needs.🌱
Managing performance and development
Providing training, coaching, and performance management to team members to ensure their growth and success.Skills you'll need
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People management experience
Demonstrated ability to lead and manage a team effectively, fostering a positive work environment.🌟
Guest experience management
Expertise in creating and maintaining a high-quality guest experience in a retail setting.📈
Performance management
Skill in assessing team performance and providing constructive feedback to enhance individual and team success.View more