About the job
Join Canon, a globally recognised leader in imaging and technology, as an Onsite Services Coordinator. This job is all about delivering high-quality support for Canon’s Managed Document Services, ensuring smooth onsite service delivery and a consistently positive client experience. The team thrives on collaboration and support, creating an environment where everyone can grow and succeed together.
You'll be responsible for
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Delivering high-quality service
Ensuring a consistently high level of service and strong customer satisfaction across all user interactions.📦
Managing device fleet
Maintaining Canon’s device fleet to ensure optimal performance and reliability.📝
Logging service calls
Ensuring all software-related service calls are logged accurately and in line with customer-defined processes.Key criteria
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Customer service experience
Demonstrated experience in a service-focused environment.View
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Onsite support background
Experience in a similar onsite support role is preferred.View
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Proactive problem-solving skills
Ability to approach challenges with a solutions-focused mindset.View
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