Operational Lead - Opera Cloud
About the job
The Operational Lead – Opera Cloud at TFE Hotels is a pivotal job that shapes the future of hotel operations technology. By bridging the gap between hotel operations and technology, you will ensure that the Property Management System (PMS) ecosystem delivers exceptional guest experiences and operational efficiency. The team thrives on collaboration and innovation, making a real impact in the hospitality industry.
You'll be responsible for
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Championing best practices
Leading the implementation of Opera Cloud best practices across the business to enhance guest experiences.📝
Translating operational needs
Converting operational requirements into clear system specifications and recommendations.📈
Building reports
Creating and maintaining Opera Cloud reports to drive insights for informed decision-making.Key criteria
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6+ years hotel industry experience
Proven background in hotel operations is essential.View
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Hands-on Opera Cloud experience
Direct experience with Opera Cloud in operational roles.View
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Strong analytical and documentation skills
Ability to interpret needs and create actionable reports.View
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