The Operational Analyst position at Bendigo Bank is an exciting opportunity for those who are passionate about using analytics, AI, and predictive modelling to enhance operational excellence. This job plays a crucial role in helping leaders make informed decisions by providing clarity on workforce capacity and efficiency opportunities. The team values collaboration and innovation, creating a supportive environment where insights directly impact the bank's operations and customer experiences.
You'll be responsible for
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Analysing complex datasets
Analyse complex datasets and build meaningful insights that help leaders understand capacity, performance, workforce trends, and opportunities to improve efficiency across the bank.🔮
Developing predictive models
Develop predictive models, scenarios and reporting using tools like Power BI, Excel and SQL to support smarter decision-making—from daily operational planning to long-term workforce strategy.🚀
Identifying improvement opportunities
Identify and recommend improvement opportunities by monitoring productivity, highlighting variance drivers, challenging current processes, and partnering with business units to deliver more streamlined, cost-effective ways of working.