The Operational Analyst position at Bendigo Bank is an exciting opportunity for those who are passionate about using analytics, AI, and predictive modelling to enhance operational excellence. This job plays a crucial role in helping leaders make informed decisions by providing clarity on workforce capacity and efficiency opportunities. The team values collaboration and innovation, creating a supportive environment where insights directly impact the bank's operations and customer experiences.
You'll be responsible for
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Analysing complex datasets
Analyse complex datasets and build meaningful insights that help leaders understand capacity, performance, workforce trends, and opportunities to improve efficiency across the bank.đź
Developing predictive models
Develop predictive models, scenarios and reporting using tools like Power BI, Excel and SQL to support smarter decision-makingâfrom daily operational planning to long-term workforce strategy.đ
Identifying improvement opportunities
Identify and recommend improvement opportunities by monitoring productivity, highlighting variance drivers, challenging current processes, and partnering with business units to deliver more streamlined, cost-effective ways of working.Skills you'll need
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Analytical and problem-solving skills
Strong analytical and problem-solving skills with experience translating complex data into clear, actionable insights.đ
Advanced Excel and Power BI expertise
Advanced Excel and Power BI expertise (including DAX and Power Query) with the ability to create dashboards and visualisations that influence decisions.đ»
SQL and data modelling experience
Experience with SQL and/or data modelling to extract, transform, and manipulate large datasets efficiently.View more