Motorola Solutions18 jobs

Operations Engineering Specialist - VIC

Mid levelFull-timeHybridMelbourne VIC, AustraliaInformation technologyPosted 3 weeks agoVerified 3 weeks ago
Think you're a good fit?See what the hiring team are looking for

About the job

The Operations Specialist at Motorola Solutions plays a vital role in supporting operational stability and driving improvements across services provided to government customers in Victoria. This job is all about fostering collaboration and ensuring that operational issues are identified and resolved efficiently. The team thrives on open communication and a proactive approach to problem-solving, creating a supportive environment for everyone involved.

You'll be responsible for

🛠️

Providing technical customer operations support

Deliver tailored technical customer operations support while developing strategies for operational efficiencies.
🚀

Leading process improvement initiatives

Lead initiatives aimed at improving operational processes and customer service quality.
📈

Managing service level agreements

Own and resolve operational issues while ensuring service quality and timely reporting to customers.

Key criteria

📊

5+ years in operational management

Experience in telecom or network services environments is essential.

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🎓

Relevant qualifications

Diploma or degree in Business Management, IT, or Computer Science.

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🌐

Network infrastructure knowledge

Strong understanding of wireless communication and IP networking.

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Meet the team

About the company

View your fit

5 criteria for this job
5+ years in operational management
Experience in telecom or network services environments is essential.

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Relevant qualifications
Diploma or degree in Business Management, IT, or Computer Science.

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Network infrastructure knowledge
Strong understanding of wireless communication and IP networking.

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Problem-solving experience
Demonstrated capability in consulting and resolving operational issues.

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Excellent communication skills
Ability to engage and influence stakeholders at all levels.

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