About the job
The job is about supporting the operations behind Hatch Students, a platform that connects university students with meaningful paid work opportunities. This role reports to the Chief Operating Office and is crucial in ensuring that everything runs smoothly, from compliance to project management to customer support. The team values a collaborative and hands-on approach, where everyone contributes to making a positive impact on students' lives. Videos in the application are strongly encouraged!
You'll be responsible for
⚙️
Supporting operations
Helping run and improve the operations behind Hatch Students, ensuring everything runs smoothly.🏫
Coordinating university rollouts
Preparing meeting materials, maintaining project plans, and tracking actions and deadlines across university launches.🤝
Providing customer support
Assisting students and employers with enquiries, investigating issues, and coordinating follow-ups and resolutions.Key criteria
💬
Communication
Expresses ideas clearly and adapts to the audienceView
📊
Attention to detail
Demonstrated ability to spot mistakes and inconsistencies.View
🔍
Spreadsheet and slide-making experience
Experience using spreadsheets, presentation tools (like Canva or Google Slides), and documentation tools.View
View more
