Operations Manager
About the job
The Operations Manager job is about leading the performance of towing, transport, and fleet operations while coaching Service Delivery Managers. This role is crucial for ensuring safety, efficiency, and profitability, while also maintaining high levels of customer service and contractor engagement. The team thrives on collaboration, operational excellence, and a commitment to continuous improvement.
You'll be responsible for
🏗️
Leading operations
Lead and oversee operations to meet service, safety and financial targets.📊
Monitoring KPIs
Monitor KPIs, response times and service levels to ensure operational excellence.⚙️
Driving operational improvement
Drive operational improvement and change initiatives to enhance performance.Key criteria
🚚
Operations leadership experience in transport or towing
Proven experience leading operations in transport, towing, or logistics.View
🔍
Contractor management expertise
Strong background in managing contractor performance and compliance.View
📈
Performance and operational improvement skills
Demonstrated ability to drive performance and enhance operations.View
View more
