Join the Deposit and Payment Operations team at Macquarie, where you will support a variety of products across the Banking and Financial Services industry. This opportunity allows you to develop your skills and grow your career in a diverse and inclusive environment. You will be part of a friendly and supportive team that values contributions from everyone, driving positive outcomes together.
You'll be responsible for
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Overseeing back-office operations
You will ensure productivity, maintain high quality standards, and foster a positive team culture while acting as the bridge between senior management and employees.🤝
Providing coaching and mentoring
Ongoing coaching and mentoring will be provided to ensure the productivity, effectiveness, and continuous improvement of your team.📞
Managing call queues and monitoring
You will manage call queues to ensure same day service, complete call and quality monitoring, and ensure all regulatory requirements are observed.
