About the job
The Program Manager at Amazon Customer Excellence Systems (ACES) will play a pivotal role in driving multi-year optimization programs across All Miles AU Operations. This high-impact position focuses on translating complex forecasts into actionable programs that enhance productivity and customer experience. The team thrives on collaboration, working closely with various departments to tackle critical network challenges and foster continuous improvement.
You'll be responsible for
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Leading program lifecycle
Overseeing the end-to-end lifecycle of strategic programs from problem definition to execution and post-implementation review.⚙️
Driving cross-mile optimization
Identifying synergies across First Mile, Middle Mile, and Last Mile operations to unlock network-wide improvements.🌐
Managing stakeholder relationships
Building and maintaining relationships with operations, finance, supply chain, and technology teams to ensure alignment and communication.Key criteria
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5+ years of program management experience
Proven experience managing complex programs in logistics or operations.View
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Data-driven decision making
Experience using metrics to identify and drive operational improvements.View
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End-to-end program ownership
Demonstrated ability to manage program strategy and delivery.View
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