About the job
The Junior Technical Business Analyst job at Accenture offers an exciting opportunity to kickstart a career in a dynamic environment. This role focuses on analyzing business needs, resolving tickets, and providing data-driven insights to enhance Oracle applications. The team thrives on collaboration and innovation, creating a supportive atmosphere for personal and professional growth.
You'll be responsible for
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Monitoring and prioritizing tickets
Monitor and prioritize incoming support tickets to ensure timely resolution.🔍
Analyzing ticket data
Analyze ticket data to identify patterns and propose areas of improvement.🛠️
Providing user support
Provide first-level support for users by addressing common issues and inquiries.What we're looking for
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Bachelor's degree in HR or related field
Possession of a relevant degree to support business analysis.View
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Data analysis skills
Experience analyzing data to identify patterns and insights.View
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Proactive problem-solving mindset
Demonstrated ability to tackle challenges and propose solutions.View
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