Accor Hotels11 followers389 jobs

Overnight Front Office All Rounder

JuniorMid levelFull-timeOfficeSydney NSW, AustraliaPosted 1 week agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

The Front Office Overnight All-Rounder position at Novotel Sydney on Darling Harbour is all about ensuring smooth overnight operations while delivering exceptional guest experiences. This key job plays a vital role in supporting various hotel functions and maintaining high standards of service. The team thrives on collaboration and is dedicated to creating a welcoming environment for all guests.

Meet the team

About the company

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You'll be responsible for

🌟

Providing warm and professional service

Delivering exceptional guest experiences during the overnight shift by assisting with check-ins, check-outs, and other front desk operations.
📊

Conducting night audit duties

Reconciling daily transactions and ensuring all financial records are accurate during the night shift.
🔒

Maintaining security standards

Performing regular safety checks and supporting other departments to ensure seamless operations throughout the hotel.

Key criteria

🛎️

Front office experience

Demonstrated experience in front office or customer service roles.

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🔍

Attention to detail

Proven ability to manage details and ensure accuracy.

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💬

Strong communication skills

Effective interpersonal skills for guest interactions.

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A meaningful career starts with a match

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5 criteria for this job
Front office experience
Demonstrated experience in front office or customer service roles.

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Attention to detail
Proven ability to manage details and ensure accuracy.

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Strong communication skills
Effective interpersonal skills for guest interactions.

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Flexible availability
Willingness to work rotating shifts, including nights and weekends.

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Hotel systems knowledge
Experience with hotel management systems like Opera is advantageous.

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