Pathway Worker – Central Intake Service (CIS)
About the job
The Pathway Worker position at The Salvation Army is a full-time opportunity to make a significant impact in the lives of individuals experiencing or at risk of homelessness. By providing compassionate support and guidance, you will help people navigate their challenges with dignity and hope. The team values collaboration and cultural responsiveness, ensuring that everyone feels welcomed and supported.
You'll be responsible for
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Providing support
Offering calm, welcoming, and culturally responsive support to individuals seeking stability and safety.📝
Conducting assessments
Conducting high-quality intake and risk assessments using the Australian Homelessness Vulnerability Triage Tool (AHVTT).🏡
Maintaining a safe environment
Helping maintain a positive, safe, and child-friendly intake environment across multiple locations.Key criteria
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Phone triage experience
Proven experience in phone-based triage for support services.View
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Knowledge of homelessness services
Demonstrated understanding of homelessness services and related policies.View
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Intake and assessment skills
Experience conducting high-quality intake and risk assessments.View
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