About the job
The Patient Accounts Assistant at St George Private Hospital is a vital part of the Patient Accounts team, providing high-quality administrative and financial support. This position plays a crucial role in ensuring smooth financial operations and enhancing patient experiences through effective communication. The team values professional development and offers a clear pathway to mastering health fund billing, fostering a supportive and collaborative work environment.
You'll be responsible for
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Performing financial administration
Conduct daily banking, reconcile patient and hospital accounts, and manage the daily batching of incidental costs.✉️
Managing communication and support
Promptly action incoming emails and professionally manage telephone inquiries from patients, health funds, and internal stakeholders.📊
Monitoring queue management
Monitor and action the ECLIPSE queue to ensure efficient electronic health fund claiming and processing.Key criteria
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Medical administration experience
Demonstrated experience in medical administration or patient accounts.View
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Numerical accuracy
Proven ability to maintain high numerical accuracy in financial tasks.View
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Excellent communication skills
Strong communication skills for managing patient and stakeholder inquiries.View
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