About the job
This job is all about enhancing the experience for self-funded patients at Epworth HealthCare. By engaging with key stakeholders and providing essential estimates, you will play a vital role in ensuring that every patient feels valued and cared for. The team thrives on collaboration, inclusivity, and a shared commitment to high-quality patient care.
You'll be responsible for
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Leading communication processes
Providing response and leading communication processes for all self-insured estimate enquiries to key stakeholders.❤️
Promoting patient care culture
Role modelling and actively promoting a culture of high-quality patient care within the team and organization.🛠️
Developing resource tools
Creating resource tools, protocols, and policies to support the growth of self-insured patient estimate requests.What we're looking for
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2-3 years in customer service and stakeholder management
Experience engaging with diverse stakeholders is essential.View
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Health estimates experience
Knowledge of health estimates is crucial for effective communication.View
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Strong coaching and communication skills
Ability to train and communicate effectively with stakeholders.View
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