Payroll Implementations Specialist (AU) - Remote
Mid levelFull-timeRemoteSydney NSW, AustraliaCustomer service and supportPayrollPosted 4 days ago
View your fit0 of 9 criteria met
About the job
The Payroll Implementation Specialist at Employment Hero plays a crucial role in managing the end-to-end project of new client payroll implementations. This position is all about building strong relationships and delivering exceptional customer service, ensuring clients have a smooth transition to their first pay run. The team thrives in a remote-first environment, embracing autonomy and a commitment to high performance.
You'll be responsible for
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Managing client implementations
Serve as the primary contact, managing the full project lifecycle from system setup and training to processing the critical first pay run and ensuring compliance.🤗
Building client relationships
Drive change management, build strong, trusted relationships with clients, and deliver proactive, excellent customer service throughout the implementation process.✅
Ensuring compliance
Provide excellent and proactive customer service while ensuring compliance with payroll regulations and best practices.What we're looking for
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3+ years payroll processing experience
Demonstrated experience managing payroll processes in Australia.View fit
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Client-facing payroll experience
Proven ability to build relationships with clients in payroll.View fit
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Strong project management skills
Experience managing multiple client implementations and deadlines.View fit
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