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Performance Excellence Manager | Mon to Fri 38 hours | Balcatta Support Centre

Mid levelFull-timeOfficeStirling, WA, AustraliaPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

The Performance Excellence Manager (PEM) at Sodexo plays a crucial role in driving performance improvement across the IFMS Portfolio. This job is all about maximizing incentive returns through operational excellence techniques and ensuring that performance metrics are understood and adhered to by all stakeholders. The team thrives on collaboration, continuous improvement, and a shared commitment to delivering exceptional service.

Meet the team

About the company

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You'll be responsible for

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Leading performance improvement initiatives

Leading the analysis, process definition, design, and implementation of existing and new business processes relating to performance improvement.
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Driving continuous improvement

Driving continuous improvement by developing remediation action plans with stakeholders to bridge under-performance and monitoring adherence to Performance Improvement Plans.
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Facilitating stakeholder discussions

Designing and facilitating stakeholder discussions, workshops, meetings, and reviews to optimize performance and risk management.

Key criteria

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Analytical skills

Demonstrated ability to analyze and synthesize large data volumes.

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Performance improvement experience

Proven experience in driving performance improvement initiatives.

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KPI management expertise

Expertise in developing and managing key performance indicators.

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5 criteria for this job
Analytical skills
Demonstrated ability to analyze and synthesize large data volumes.

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Performance improvement experience
Proven experience in driving performance improvement initiatives.

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KPI management expertise
Expertise in developing and managing key performance indicators.

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Advanced Excel skills
Highly advanced proficiency in Excel for data analysis.

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Project management background
Experience managing performance improvement projects effectively.

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