Personal Banker | Community Bank Drysdale | VIC
About the job
The job as a Personal Banker, also known as a Customer Relationship Officer, is all about delivering exceptional experiences for customers at Bendigo Bank. This role is crucial in making a positive impact on people's lives by understanding their banking needs and providing tailored solutions. The team thrives on collaboration, community engagement, and continuous learning, ensuring that everyone feels valued and supported in their journey.
You'll be responsible for
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Delivering exceptional customer experiences
Meeting customers' end-to-end banking needs and ensuring they feel valued and supported.š
Educating customers
Supporting customers with their digital literacy and online banking needs as offerings innovate.š¦
Guiding personalized lending solutions
Exploring tailored personal loans and credit card options to help customers achieve their goals.Key criteria
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Proven sales achievement
Demonstrated ability to achieve sales results through customer-focused solutions.View
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Strong communication skills
Confidence in engaging with customers face-to-face and over the phone.View
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Relationship-building expertise
Ability to quickly establish rapport with customers and colleagues.View
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