About the job
As a Personal Banking Consultant at HSBC in Australia, you will embark on a rewarding journey that allows you to make a significant impact on customers' financial lives. This entry-level banking job offers a fantastic opportunity to develop your customer service skills while working in a collaborative team environment. With access to tailored professional development and a commitment to inclusivity, HSBC fosters a culture where everyone can thrive and grow.
You'll be responsible for
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Providing customer experience
Delivering a seamless end-to-end customer experience by advising on appropriate products and services.🏦
Acting as brand ambassador
Representing HSBC in the branch and liaising directly with customers to enhance brand loyalty.💻
Promoting digital solutions
Introducing and assisting customers with digital banking solutions to meet their needs.Key criteria
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Customer service excellence
Proven track record in delivering outstanding customer service.View
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Financial product knowledge
Experience with personal banking products and services.View
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Problem-solving skills
Ability to understand and address individual customer needs.View
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