About the job
This job is about being a Personal Banking Consultant at HSBC in Australia, where you will have the opportunity to make a significant impact on customers' financial journeys. By providing exceptional customer service and promoting digital banking solutions, you will help customers manage and grow their wealth. The team thrives on collaboration and values diverse perspectives, ensuring a supportive and inclusive work environment.
You'll be responsible for
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Providing customer experience
Providing a seamless end-to-end customer experience by advising them on appropriate products and services.🏦
Being a brand ambassador
Being the brand ambassador for HSBC in our branch as you liaise directly with customers.📣
Managing customer feedback
Managing customer feedback and enquiries effectively.Key criteria
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Customer service excellence experience
Proven track record in banking, sales, hospitality, or retail.View
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Desire for financial expertise
Motivated to develop financial knowledge and grow a banking career.View
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Ability to understand customer needs
Skilled in providing tailored solutions for individual customers.View
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