About the job
This job is about leading the transformation of customer support through innovative AI-powered solutions. As a Principal Software Engineer, you will play a crucial role in building intelligent systems that enhance customer interactions. The team thrives on collaboration and creativity, working together to redefine the future of banking.
You'll be responsible for
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Leading architecture and delivery
Leading end-to-end architecture and delivery of complex AI systems across NLU, LLMs, and agentic frameworks.🔍
Building AI-powered solutions
Designing, building, and scaling AI-powered, agentic customer support solutions.📈
Driving enterprise AI strategy
Driving enterprise AI strategy, establishing scalable patterns, governance, and foundational frameworks.Key criteria
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Experience with .NET and backend services
Proven experience in .NET (C#, ASP.NET Core) and backend development.View
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AI and agentic frameworks knowledge
Demonstrated knowledge of LLMs and agentic frameworks like LangChain.View
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Cloud engineering expertise
Experience with AWS and Azure, including IaC and containerization.View
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