About the job
As a Principal Software Engineer in Customer Channels, Data & AI, you'll play a pivotal role in transforming how customers and bankers connect through innovative technology. Your work will significantly impact customer engagement and workflow platforms, driving the evolution of AI-enabled experiences. The team thrives on collaboration, creativity, and a shared commitment to delivering exceptional solutions.
You'll be responsible for
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Leading technology strategy
Lead the technology strategy behind AI-enabled customer and banker experiences.🔧
Shaping future CRM platforms
Shape the future of CRM, customer engagement and workflow platforms across Business Banking.📈
Influencing engineering direction
Influence engineering direction, platform strategy and technology investment at enterprise scale.Key criteria
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Experience with distributed systems
Proven experience designing and delivering large-scale distributed systems.View
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Cloud-native architecture expertise
Demonstrated experience with cloud-native architectures and deployment strategies.View
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Engineering standards establishment
Experience establishing reusable engineering patterns and standards across teams.View
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