Private Patient Liaison Nurse
About the job
The Private Patient Liaison Nurse (PPLN) at St John of God Bendigo Hospital plays a vital role in identifying and facilitating the admission of private patients. This position is all about building strong relationships with healthcare professionals and ensuring that patients receive the information they need to make informed choices about their care. The team thrives on collaboration, support, and a commitment to patient-centered care, creating a welcoming environment for all.
You'll be responsible for
🔍
Identifying private patients
Identifies private and compensable patients within the Bendigo Health Emergency Department and inpatient wards who are suitable for admission to St John of God Bendigo Hospital.🚑
Coordinating patient transfers
Works closely with clinicians and the Admissions Team to coordinate timely and seamless transfers of patients choosing to use their private health insurance.🔹
Providing information to patients
Ensures that all patients or their representatives have the necessary information to make informed decisions regarding their admissions and health insurance benefits.Key criteria
🩺
Registered Nurse qualification
Current AHPRA registration as a Registered Nurse.View
💼
Experience with private health insurance
Demonstrated understanding of private patient health insurance issues.View
🗣️
Strong communication skills
Proven ability to engage in difficult conversations with patients.View
View more