NSW Department of Customer Service35 followers455 jobs

Procurement Service Centre Officer

JuniorMid levelFull-timeHybridSydney NSW, AustraliaPosted 2 weeks agoVerified 10 hours ago
Pending fitX of Y criteria met

About the job

The Procurement Service Centre Officer is a vital position within the NSW Procurement Service Centre Team, providing first level support to clients and stakeholders. This job plays a crucial role in ensuring operational efficiency and client satisfaction while contributing to the broader goals of the NSW Treasury. The team fosters a collaborative and supportive environment, encouraging professional growth and development.

Meet the team

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You'll be responsible for

🛎️

Providing first level support

Delivering first level support to clients and stakeholders on a range of NSW Procurement products and services, ensuring operational efficiency and client satisfaction.
🔧

Assisting with project tasks

Supporting project tasks under the direction of the manager to contribute to successful business outcomes.
📚

Maintaining knowledge of products

Keeping abreast of NSW Procurement products and services, including whole of government procurement policy and legislation.

Key criteria

📞

Customer service commitment

Proven experience delivering exceptional customer service in a support role.

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📚

Procurement knowledge

Demonstrated expertise in procurement processes and regulations.

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🤝

Collaborative communication skills

Experience working effectively with internal teams and external stakeholders.

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A meaningful career starts with a match

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4 criteria for this job
Customer service commitment
Proven experience delivering exceptional customer service in a support role.

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Procurement knowledge
Demonstrated expertise in procurement processes and regulations.

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Collaborative communication skills
Experience working effectively with internal teams and external stakeholders.

View

Accountability for query resolution
Proven ownership in resolving first-level support queries efficiently.

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