NSW Department of Customer Service47 followers99 jobs

Procurement Service Centre Officer

JuniorMid levelFull-timeHybridSydney NSW, AustraliaPosted 2 months agoVerified 19 hours ago
Pending fitX of Y criteria met

About the job

The Procurement Service Centre Officer is a vital position within the NSW Procurement Service Centre Team, providing first level support to clients and stakeholders. This job plays a crucial role in ensuring operational efficiency and client satisfaction while contributing to the broader goals of the NSW Treasury. The team fosters a collaborative and supportive environment, encouraging professional growth and development.

You'll be responsible for

🛎️

Providing first level support

Delivering first level support to clients and stakeholders on a range of NSW Procurement products and services, ensuring operational efficiency and client satisfaction.
🔧

Assisting with project tasks

Supporting project tasks under the direction of the manager to contribute to successful business outcomes.
📚

Maintaining knowledge of products

Keeping abreast of NSW Procurement products and services, including whole of government procurement policy and legislation.

Key criteria

📞

Customer service commitment

Proven experience delivering exceptional customer service in a support role.

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📚

Procurement knowledge

Demonstrated expertise in procurement processes and regulations.

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🤝

Collaborative communication skills

Experience working effectively with internal teams and external stakeholders.

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View more

Meet the team

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4 criteria for this job
Customer service commitment
Proven experience delivering exceptional customer service in a support role.

View

Procurement knowledge
Demonstrated expertise in procurement processes and regulations.

View

Collaborative communication skills
Experience working effectively with internal teams and external stakeholders.

View

Accountability for query resolution
Proven ownership in resolving first-level support queries efficiently.

View

A meaningful career starts with a match

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