About the job
The job focuses on helping customers succeed with SupplyScope, an AI Operating System for Product Operations. By understanding customer workflows and turning insights into product improvements, you will play a vital role in enhancing the platform. The team values collaboration and innovation, working closely with the founder and engineering team to create impactful solutions.
You'll be responsible for
🤝
Building customer relationships
Establishing trust with customers and understanding their goals, stakeholders, and day-to-day operations.🔄
Managing product improvements
Turning customer feedback into practical product improvements and helping take those improvements from discovery through to customer adoption.🚀
Supporting founder initiatives
Working directly with the founder on product priorities, customer preparation, demos, and presentations to keep key initiatives moving.Key criteria
🔹
Requirements development
Can turn customer problems into clear requirements, user stories and acceptance criteria, and communicate them to engineers.View
🤝
Customer relationship management experience
Proven experience building trusted relationships with customers.View
📝
Product design and prototyping skills
Hands-on experience creating wireframes and interactive prototypes.View
View more