The Product & Data Analyst job at AMP is an exciting opportunity to contribute to redefining financial services in Australia and New Zealand. By assisting the Product Lead and team, you will drive the uptake and usage of deposit, transaction, overdraft, and offset products, ensuring they meet customer and shareholder needs. The team values innovation, collaboration, and a commitment to creating positive customer outcomes while fostering a supportive and inclusive work environment.
You'll be responsible for
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Developing and maintaining performance dashboards and reports
Highlighting trends and opportunities for product optimisation to enhance customer experience and product usage.🔍
Conducting product analysis and insights reporting
Ensuring a strong understanding of balance sheet flows, usage, and intra-product movements to inform strategic decisions.🛠️
Assisting in managing customer complaints
Addressing issues related to pricing or product features to ensure customer satisfaction and loyalty.Skills you'll need
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Data analysis
Experience in data collection, analysis, and insight generation from ideation to monitoring and iteration.💻
SQL proficiency
Ability to use SQL and dashboarding tools like Power BI or Tableau for data reporting and visualisation.📝
Business report writing
Experience in creating clear and concise business reports to communicate insights effectively.View more