Product Management Analyst - Payment Acceptance
About the job
This job is about supporting the Payment Acceptance domain within Everyday Business Banking, focusing on enhancing merchant payment capabilities. The impact of this job is significant as it ensures safe and reliable payment processing for merchants, contributing to their success. The team values collaboration, working closely with various stakeholders to deliver exceptional outcomes.
You'll be responsible for
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Supporting merchant and product migration activities
Supporting merchant and product migration activities, including impact analysis, readiness planning, and delivery documentation.⚙️
Configuring reporting requirements
Supporting white-glove configuration of reporting requirements for high-transacting and priority merchants, including gathering merchant-specific requirements, validating data outputs, coordinating configuration, and supporting testing.💳
Analysing eCommerce payment flows
Analysing eCommerce payment flows (e.g. checkout, authorisation, settlement, refunds, chargebacks) to support change and uplift initiatives.Key criteria
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Experience in merchant migrations
Demonstrated experience supporting merchant or customer migrations in payments.View
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Knowledge of eCommerce payment flows
Understanding of payment acceptance, settlement, and chargebacks.View
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Analytical capability
Strong ability to interpret payment and reporting data effectively.View
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