Commonwealth Bank97 followers125 jobs

Product Manager, Debit Products

Mid levelFull-timeHybridSydney NSW, AustraliaProductPosted 3 days agoVerified 5 days ago
Pending fitX of Y criteria met

About the job

The Product Manager for Debit Products plays a vital role in managing the debit card portfolio, focusing on increasing customer value and driving revenue growth. This position is all about using customer journey insights to deliver impactful features and outcomes. The team thrives on collaboration and is dedicated to creating seamless experiences for customers.

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

📈

Using customer insights

Use customer insights, complaints, and data to identify opportunities to drive customer value.
🔄

Enhancing debit card journeys

Enhance end-to-end debit card journeys, ensuring clarity and consistency across all touchpoints.
🛠️

Supporting servicing processes

Support servicing processes, including lost or stolen cards, replacements, disputes, blocks, and limits, addressing customer pain points and operational risks.

Key criteria

📊

Product management experience

Proven experience in product management within payments or cards.

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🔍

Analytical skills

Strong analytical skills with a focus on customer insights.

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💼

Commercial mindset

Demonstrated commercial mindset prioritising customer outcomes.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Product management experience
Proven experience in product management within payments or cards.

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Analytical skills
Strong analytical skills with a focus on customer insights.

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Commercial mindset
Demonstrated commercial mindset prioritising customer outcomes.

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Regulatory compliance experience
Experience operating in regulated environments with compliance requirements.

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Project leadership
Experience leading projects from requirement gathering to implementation.

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