Colonial First State4 jobs

Product Owner, Customer Experience Analytics

Mid levelFull-timeOfficeSydney NSW, AustraliaDataInformation technologyProduct managementPosted 1 week ago
View your fit0 of 9 criteria met

About the job

This job offers an exciting opportunity to join the Customer Analytics team at CFS, where you will play a crucial role in shaping customer experience analytics from the ground up. By leveraging your expertise in Adobe tools and analytics, you will help drive insight-led decision making and measurable outcomes across the organization. The team thrives on collaboration and innovation, creating an inspiring environment that celebrates success and supports individual growth.

You'll be responsible for

🔧

Building and owning reporting capability

Build and own a best-in-class Adobe CJA reporting capability, unlocking value from CFS's investment in customer experience.
🚀

Driving measurable outcomes

Help leaders understand what works, why it works, and where to invest next, driving measurable customer and commercial outcomes.
📊

Designing marketing measurement frameworks

Design and implement marketing measurement frameworks to tell the story about marketing impact to senior leadership.

What we're looking for

📊

Adobe Customer Journey Analytics experience

Deep, hands-on experience with Adobe CJA and related tools.

View fit

📈

Marketing measurement framework expertise

Proven ability to design and implement marketing measurement frameworks.

View fit

🔍

Analytical judgment

Strong commercial and analytical judgment to identify performance drivers.

View fit

View more

Meet the team

About the company

View your fit

0 of 5 criteria met
Adobe Customer Journey Analytics experience
Deep, hands-on experience with Adobe CJA and related tools.

View

Marketing measurement framework expertise
Proven ability to design and implement marketing measurement frameworks.

View

Analytical judgment
Strong commercial and analytical judgment to identify performance drivers.

View

Confident communication skills
Ability to simplify complexity and influence stakeholders effectively.

View

Analytics project ownership
Experience operating in an analytics PO style role with independent ownership.

View

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