
The job is about being a Product Owner – Quality & Coaching at ANZ, where you will play a pivotal role in enhancing quality, coaching, and performance uplift across the Australian Contact Centre network. This position is crucial for simplifying quality processes and modernising coaching through data and intelligent tools, ultimately aiming to improve customer and frontline capabilities at scale. The team values collaboration and continuous improvement, creating an environment where everyone can thrive and grow together.
View
View
View