About the job
This job is about shaping and growing the OKX product offering in Australia, focusing on product strategy, growth, operations, and product marketing. The impact of this job is significant as it ensures the global product offering succeeds locally through deep customer understanding and market insight. The team thrives on collaboration, innovation, and a commitment to understanding customer needs.
You'll be responsible for
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Partnering with teams
Partner with the local business and global Product teams to shape local product strategy and advocate for market-specific opportunities, customer needs, and commercial priorities.🔍
Understanding customer behaviors
Develop a deep understanding of customer behaviours, pain points, motivations, and unmet needs, using those insights to improve customer experience, adoption, retention, and overall product engagement.🚀
Driving product launches
Own and drive local execution of product and feature launches, including go-to-market planning, internal enablement, customer communications, and post-launch performance analysis.Key criteria
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Commercial thinking and customer empathy
Strong ability to balance user experience with business outcomes.View
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Excellent communication skills
Ability to simplify complex concepts into clear messaging.View
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Experience in fintech or crypto
Background in fast-moving technology environments is essential.View
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