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Program Director, APAC Services

SeniorFull-timeHybridSydney NSW, AustraliaPosted 2 weeks agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

The Program Director at NiCE is a pivotal figure responsible for the successful execution of large, complex programs across the APAC Services portfolio. This role is all about influencing delivery quality and ensuring strong relationships with clients and partners. The team thrives on collaboration, high standards, and a commitment to excellence, making it a fantastic opportunity for those ready to make a significant impact.

You'll be responsible for

📈

Delivering programs

Owning end-to-end delivery across multiple concurrent workstreams, ensuring programs are delivered to scope, schedule, and quality.
🔍

Governance and assurance

Setting and enforcing delivery standards, gate criteria, and non-functional requirements.
👩‍🏫

Guiding Project Managers

Coaching and quality-assuring a community of Project Managers through functional guidance and standard-setting.

Key criteria

📊

10+ years in program delivery

Proven experience delivering large, complex technology programs.

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🤝

Executive communication skills

Demonstrated ability to communicate effectively with senior stakeholders.

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🔍

Governance and risk management

Experience managing program governance and compliance standards.

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View more

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5 criteria for this job
10+ years in program delivery
Proven experience delivering large, complex technology programs.

View

Executive communication skills
Demonstrated ability to communicate effectively with senior stakeholders.

View

Governance and risk management
Experience managing program governance and compliance standards.

View

Cross-cultural delivery experience
Experience working across APAC markets and diverse cultures.

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Familiarity with AI/automation
Knowledge of AI platforms and their implementation challenges.

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