Program Manager - Claims Platform Modernisation

Senior Full-time Office Sydney NSW, Australia Information technology Program management Posted 2 weeks ago

About the job

This job is about leading a transformative initiative at TAL, a prominent life insurer with a rich legacy of over 150 years. The Program Manager will play a pivotal role in delivering a new cloud-based claims platform, enhancing the claims experience for customers and internal teams alike. The team thrives on collaboration, innovation, and inclusivity, fostering an environment where every member is empowered to contribute to meaningful change.

You'll be responsible for

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Defining and owning program structure

Define and own the end-to-end program structure, governance framework, and delivery roadmap for the Claims platform modernisation initiative, spanning initial deployment through to full portfolio migration.

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Establishing program controls

Establish program controls including scope management, risk and issue registers, dependency tracking, budget management, and executive reporting cadences.

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Leading planning and delivery

Lead the planning, mobilisation, and delivery of the initial Cloud deployment, coordinating internal teams, the primary vendor, and any supporting system integrators.