The job at eBay is all about redefining the future of commerce through eBay Live, an innovative livestream shopping experience that connects buyers and sellers in real time. This role is crucial in scaling eBay Live by designing the operational backbone that supports livestream commerce across global markets. The team thrives on collaboration, creativity, and a shared commitment to building a vibrant community and economic opportunity for all.
You'll be responsible for
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Leading strategic operations programs
Leading strategic operations programs that improve scalability, compliance, and seller experience across global markets.📚
Creating frameworks and documentation
Creating frameworks, documentation, and playbooks that strengthen consistency and speed of execution.📊
Monitoring key metrics
Monitoring key metrics (activation rates, uptime, trust compliance, process SLAs) and translating insights into action.Skills you'll need
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Program management
6+ years in program or operations management, ideally within e-commerce, media, or live commerce.🤝
Cross-functional collaboration
Proven success leading cross-functional programs at scale, balancing creativity with process rigor.🗣️
Communication skills
Exceptional communicator who can drive alignment across technical, operational, and business teams.View more