Amazon59 followers458 jobs

Program Manager, ReLo, L5, Supply Chain AU

Mid levelFull-timeHybridMelbourne VIC, AustraliaPosted 3 months agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The Reverse Logistics Program Manager is a vital part of the Supply Chain team, focusing on optimizing the reverse logistics process. This job plays a crucial role in ensuring efficient handling of customer and vendor returns, as well as removal volumes, while maintaining operational excellence across the fulfillment network. The team thrives on collaboration, data-driven decision making, and innovative solutions to enhance customer experience and sustainability initiatives.

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms

You'll be responsible for

🔄

Designing and implementing reverse logistics programs

Creating programs that optimize end-to-end returns processing, establishing and monitoring key performance indicators (KPIs) to drive continuous improvement in processing time, costs, and customer experience.
📊

Developing capacity planning models

Creating forecasting tools to predict return volumes and inform labor planning requirements, ensuring optimal backlog levels through proactive demand management.
📈

Analyzing returns data

Identifying trends and bottlenecks, then implementing automation and process improvements to increase processing speed and operational efficiency.

Key criteria

📊

5+ years of program management experience

Demonstrated experience managing complex programs to drive results.

View

🤝

3+ years of cross-functional collaboration

Experience working effectively with both tech and non-tech teams.

View

📈

Process improvement expertise

Proven ability to define and implement data-driven enhancements.

View

View more

A meaningful career starts with a match

Apply on Amazon
Send via their website
Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
5+ years of program management experience
Demonstrated experience managing complex programs to drive results.

View

3+ years of cross-functional collaboration
Experience working effectively with both tech and non-tech teams.

View

Process improvement expertise
Proven ability to define and implement data-driven enhancements.

View

Project management skills
Experience building processes and managing project schedules.

View

Advanced Excel and SQL knowledge
Proficient in data analysis using advanced Excel functions and SQL.

View

Similar jobs

View all
NEP Group, Inc.
NEP Group, Inc.
Program ManagerMelbourne, VIC · Full-time
The Program Manager at NEP Group is a pivotal position that oversees and coordinates various projects within the TFC team, ensuring seamless integration of technology and operations. This job is all about driving efficiency and service excellence in a dynamic environment where innovation meets live production. The team thrives on collaboration, strategic thinking, and a commitment to continuous improvement, making it an exciting opportunity for those ready to lead transformative projects.
Amazon
Amazon
Program Manager, Transportation Planning, Supply ChainMelbourne, VIC · Full-time
This job is an exciting opportunity to join a growing team at Amazon, focusing on building a faster delivery network in Australia. As a Program Manager, you will play a vital role in collaborating with cross-functional teams to drive efficiency and innovation. The team values inclusivity and empowerment, creating an environment where everyone can contribute to delivering the best results for customers.
The Salvation Army Australia
The Salvation Army Australia
Program ManagerAlice Springs, NT · Full-time
As a Program Manager at The Salvation Army, you will play a vital role in overseeing the Open House bail supported accommodation programs. This job is all about making a meaningful impact in the lives of individuals during challenging times, guiding them toward stability and hope. The team thrives on collaboration, compassion, and a shared commitment to transforming lives.
Amazon
Amazon
Supply Chain Program ManagerMelbourne, VIC · Full-time
The Supply Chain Program Manager position is all about driving network optimization and design across Australia's fulfillment network. This high-impact job plays a crucial role in shaping how millions of customers receive their packages while ensuring operational costs and efficiency are optimized. The team thrives on collaboration and innovation, working together to create meaningful improvements in the logistics landscape.