Amazon51 followers388 jobs

Program Manager, ReLo, L5, Supply Chain AU

Mid levelFull-timeHybridMelbourne VIC, AustraliaSupply chain planning and strategyPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

The Reverse Logistics Program Manager is a vital part of the Supply Chain team, focusing on optimizing the reverse logistics process. This job plays a crucial role in ensuring efficient handling of customer and vendor returns, as well as removal volumes, while maintaining operational excellence across the fulfillment network. The team thrives on collaboration, data-driven decision making, and innovative solutions to enhance customer experience and sustainability initiatives.

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms
Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🔄

Designing and implementing reverse logistics programs

Creating programs that optimize end-to-end returns processing, establishing and monitoring key performance indicators (KPIs) to drive continuous improvement in processing time, costs, and customer experience.
📊

Developing capacity planning models

Creating forecasting tools to predict return volumes and inform labor planning requirements, ensuring optimal backlog levels through proactive demand management.
📈

Analyzing returns data

Identifying trends and bottlenecks, then implementing automation and process improvements to increase processing speed and operational efficiency.

Key criteria

📊

5+ years of program management experience

Demonstrated experience managing complex programs to drive results.

View

🤝

3+ years of cross-functional collaboration

Experience working effectively with both tech and non-tech teams.

View

📈

Process improvement expertise

Proven ability to define and implement data-driven enhancements.

View

View more

A meaningful career starts with a match

View your fit

5 criteria for this job
5+ years of program management experience
Demonstrated experience managing complex programs to drive results.

View

3+ years of cross-functional collaboration
Experience working effectively with both tech and non-tech teams.

View

Process improvement expertise
Proven ability to define and implement data-driven enhancements.

View

Project management skills
Experience building processes and managing project schedules.

View

Advanced Excel and SQL knowledge
Proficient in data analysis using advanced Excel functions and SQL.

View

Similar jobs

View all
Amazon
Amazon
Program Manager, Transportation Planning, Supply ChainMelbourne, VIC · Full-time
This job is an exciting opportunity to join a growing team at Amazon, focusing on building a faster delivery network in Australia. As a Program Manager, you will play a vital role in collaborating with cross-functional teams to drive efficiency and innovation. The team values inclusivity and empowerment, creating an environment where everyone can contribute to delivering the best results for customers.
Amazon
Amazon
IB Topology Program Manager, L6 AU , Supply Chain AUMelbourne, VIC · Full-time
This job is about leading the future state of the inbound supply chain network as an Inbound Topology Program Manager. By shaping the strategy and managing programs, you will have a significant impact on improving cost, speed, and scalability. The team values collaboration and innovation, working closely with various stakeholders to drive success.
Amazon
Amazon
Supply Chain Program ManagerMelbourne, VIC · Full-time
As a Program Manager within Supply Chain, you will play a pivotal role in managing Shipment Consolidation for the Amazon Australia network. This job is all about creating and implementing initiatives that enhance delivery efficiency while reducing costs. The team thrives on collaboration and data-driven decision-making, ensuring that every order reaches customers in the best possible way.
The Salvation Army Australia
The Salvation Army Australia
Program ManagerAlice Springs, NT · Full-time
As a Program Manager at The Salvation Army, you will play a vital role in overseeing the Open House bail supported accommodation programs. This job is all about making a meaningful impact in the lives of individuals during challenging times, guiding them toward stability and hope. The team thrives on collaboration, compassion, and a shared commitment to transforming lives.