Project Manager - Implementation
About the job
The Project Manager â Implementation job at efm Logistics is all about leading the successful onboarding of new customers and ensuring a seamless transition to efm solutions. This role is crucial for delivering a no better logistics experience, as it involves collaborating with various internal teams and understanding customer needs deeply. The team thrives on a supportive culture that encourages growth and connection, making it an exciting opportunity for anyone passionate about logistics.
You'll be responsible for
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Leading customer implementation
Lead the end-to-end customer implementation process from customer decision to go-live to the smooth and timely handover to Service Deliveryâ°
Ensuring timely project delivery
Key focus on ensuring projects are delivered in a timely manner while providing the customer a âno better experienceâđ
Conducting training
Conduct training to new customers on the efm systems and processesKey criteria
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3+ years in customer-facing roles
Experience in Account Management or Project Management within logistics.View
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Strong analytical and problem-solving skills
Proven ability to navigate complex logistics scenarios effectively.View
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Relationship management expertise
Deep understanding of commercial drivers and customer needs.View
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