Quality Assurance and Improvement Lead
About the job
The Quality Assurance & Improvement Lead at Anglicare Southern Queensland is a pivotal position focused on enhancing quality management systems and driving continuous improvement. This job plays a crucial role in ensuring exceptional client outcomes and experiences, fostering a culture of excellence within the organization. The team thrives on collaboration, innovation, and a shared commitment to making a meaningful impact in the community.
You'll be responsible for
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Leading quality management systems
Lead, drive, implement and be responsible for best practice quality management systems and program of activities.🤝
Collaborating with service managers
Lead the quality assurance review process and schedule, working collaboratively with service managers and staff.🔍
Monitoring compliance
Monitor compliance with audit programs, including timely management of recommendations for improvement.Key criteria
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Quality management systems experience
Demonstrated experience implementing best practice quality management systems.View
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Legislative knowledge
In-depth understanding of relevant legislation and program requirements.View
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Continuous improvement track record
Proven track record of delivering systemic continuous improvement initiatives.View
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