About the job
This job is about being the friendly first point of contact for Deakin Residential Services at the Warrnambool Campus. As a Reception Officer, you will play a vital role in creating a welcoming and supportive residential community by providing exceptional customer service and administrative support. The team values collaboration, clear communication, and a proactive approach to ensure a positive experience for all residents.
You'll be responsible for
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Being the first point of contact
Delivering welcoming, reliable reception and administrative support to residents, families, staff, and contractors.🌟
Creating outstanding customer experiences
Responding quickly to enquiries, resolving issues, and connecting people with the right services.🤗
Thriving in a collaborative team
Communicating clearly, building strong relationships, and supporting colleagues to achieve shared outcomes.Key criteria
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Relevant educational qualifications
Completion of an Associate Diploma or equivalent experience.View
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Customer service experience
Demonstrated experience providing exceptional customer support.View
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Organisational skills
Proven ability to manage tasks and balance priorities effectively.View
