About the job
The Receptionist position at Greencross Vets Bedford is all about being the welcoming face that makes a difference every day. This job plays a vital role in creating a warm, supportive, and memorable experience for every pet and pet owner who walks through the doors. The team thrives on collaboration, support, and a positive culture, ensuring that every contribution is recognized and appreciated.
You'll be responsible for
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Greeting clients and patients
Welcoming clients and their pets upon arrival to create a warm and friendly atmosphere.📞
Managing enquiries
Answering phone calls and managing client enquiries to ensure a smooth experience.📅
Booking appointments
Using the practice management system to schedule appointments efficiently.Key criteria
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Reception and customer service experience
Demonstrated experience in reception or customer service roles.View
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Computer system proficiency
Experience using practice management systems and learning new software.View
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Organisational skills
Proven ability to manage competing priorities and stay organised.View
